Good starting points include organizing inquiries, preparing content briefs, summarizing recurring reports, classifying support questions, or retrieving information from approved documents. Each has a visible input, a clear output, and a person who can judge quality.
Define what the system may decide
The workflow should separate assistance from authority. Drafting a reply is different from sending it. Suggesting a category is different from changing a customer record. The higher the consequence, the more important validation and approval become.
The goal is not maximum automation. The goal is reliable time saved without losing ownership.
Measure the complete workflow
Track time saved, corrections required, failed cases, response speed, and operating cost. A model can appear impressive while the overall workflow creates more review work. Test the business process, not only the prompt.